City Index Forex Review 2026
70% of retail FX and CFD accounts lose money.
City Index - At a Glance
- Established
- 1983
- Headquarters
- 1st Floor, Moor House, 120 London Wall, London, EC2Y 5ET, United Kingdom
- International Offices
- United Kingdom, Australia, Singapore
- Publicly Traded
- No
Not listed itself. Owned by StoneX Group, which is listed on NASDAQ.
- Broker Type
- Market Maker
- Regulation
- FCA (United Kingdom), CySEC (Cyprus), ASIC (Australia), MAS (Singapore)
- Segregated Client Funds
- Yes
- Negative Balance Protection
- Yes
Retail accounts are reset to zero at no cost. Professional clients get nothing, and also lose the rule that closes their positions at 50% margin.
- Banking License
- No
- Languages
- English
- Customer Support
- Live Chat, Email, Phone
- Customer Support Hours
- 24/5
- Demo Account
- Yes
- Swap Free Account
- No
- Joint Account
- No
- Corporate Account
- Yes
Dedicated corporate account with its own application process.
- Managed Account
- No
- PAMM / MAM Trading
- No
- Social / Copy Trading
- No
- Minimum Deposit
- $0
No account minimum. Card deposits have a 100 unit minimum per transaction in the account base currency; bank wires have none.
- Payment Methods
- Bank Transfer, Debit Card, Credit Card
- Account Currencies
- EUR, GBP, USD, PLN, CHF
- Maximum Leverage
- 1:30
- Bonuses
- No
- Contests
- No
- Markets & Products
- Forex, CFDs, Spread Betting
- Currency Pairs
- 80+ FX pairs
- Minimum Lot Size
- 0.01
- Maximum Lot Size
- 100
- Decimal Pricing
- 5 decimals
- Order Types
- Market, limit, stop and guaranteed stop loss orders, plus trailing stops and OCO. GSLO carries a premium refunded if not triggered.
- Execution Type
- Market maker
- Margin Call Level
- 100%
- Stop Out Level
- 50%
- Hedging
- Yes
- Scalping
- Yes
- Spread Type
- Variable
- Spread From
- 0.8 pips
- Commission
- No Commission
- Overnight / Swap Fees
- Yes
- Deposit Fee
- No
- Withdrawal Fee
- No
Free. Minimum GBP 100 or your whole balance, maximum GBP 20,000 per online request. Money goes back to where it came from until your deposits are repaid.
- Currency Conversion Fee
- Yes
- Account Maintenance Fee
- No
- Inactivity Fee
- Yes
GBP 12 a month after a year without trading, capped at whatever is left in the account. It keeps being charged even after the account is suspended.
- Custody Fee
- No
- Trading Platforms
- Web Trader, Mobile App, TradingView, MetaTrader 4 (MT4)
- Mobile App
- Yes
- API Access
- Yes
- VPS Hosting
- Yes
- Automated Trading
- Yes
How City Index's costs compare
The marker is the median of every active broker we rate, computed from the same structured data as the reviews. Headline from-spreads are the broker's advertised best case; your account type and instrument change them.
Pros & Cons
Pros
- Strong regulatory framework
- Parent company StoneX is publicly listed on NASDAQ
- Fast and easy account opening process
- Demo account available
- No minimum deposit
- Fast and secure payment methods
- Free deposit and withdrawal
- Negative balance protection (retail clients only)
- Low forex trading fees
- User-friendly mobile, web, and desktop platforms
- Supports TradingView and MT4
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- No restrictions on trading strategies
Cons
- Narrow product selection
- Limited account currency options, compared to competitors
- MT5 not available
- No integrated copy trading and PAMM trading features
- Islamic (swap-free) account not available
- Limited research tools
- Customer support could be improved
- Professional clients lose negative balance protection and the 50% close-out rule
